Personalised 2024 FAQs
So what is Personalised?
Choose from any of the three garments in this collection and personalise them with your name. It's about infusing a personal touch to your style, making each piece uniquely yours.
When can I order?
All Personalised orders are live from Tuesday, March 5th, 9 AM AEST // Monday, March 4th 3 PM PST.
How long do I have to order?
The Personalised ordering window closes on Sunday, March 17th, 11:59 PM (AEST + PST). From then, all Personalised products will be removed from the Sylvia P website and production on your personalised garments will begin. They will no longer be able to be purchased.
How do I know what size to get?
If you’re unsure please visit our sizing guide on our website – we have a full-size chart for sizes Child 2 to Adult Medium as well as a video on how to measure your athlete to make it as easy as possible for you!
How will the name look on the garment?
With space for up to 10 characters, the font and case are as pictured in the product images. For example: if the garment has ‘Khloe’ pictured, then all names will be printed with the first letter being upper case and the remaining letters in lower case, all in the same font.
Can I order from this collection with no name on it?
Absolutely! You don’t need to add a name if you don’t want to. The print will just continue over where the name would be.When will you ship my order?
Your Personalised order won’t ship immediately, as we make these garments to order from our factory—and that takes a little time. Therefore, the estimated shipping date from the Sylvia P distribution centre is:
North America - April 29th.
Australia - April 19th.
I’ve also ordered an in-stock garment outside the Personalised collection. Will this ship with my Personalised order or earlier?
For logistical reasons, we’ll ship all items together—the in-stock garments will ship with the personalised garments on the estimated shipping date above.
I’ve received the garment but want to return it—can I?
All personalised garments are made to order, so can’t be returned or exchanged for a different size. Please review our return policy here.
How do I stay updated on the ordering window?
Follow us on social media here or sign up to our mailing list. Start and close times will be announced through both platforms.
Last question—which garment should I get?
You’re on your own there! But here’s a little more detail about each design.
Tropic VayCay: Immerse yourself in the tropical paradise vibes with the Tropic VayCay Leotard, Crop Top, and Shorts. Adorned with lush greenery and stylish black binding, this collection brings the essence of a tropical getaway.Midnight Wishes: Capture the magic of midnight with the Midnight Wishes Leotard, Crop Top, and Shorts. This collection is perfect for those who are drawn to the allure of stars and the night sky.Bubblegum Dreams: Indulge in the whimsical charm of the Bubblegum Dreams Leotard, Crop Top, and Shorts. With an abundance of florals, pink hues, and playful flower designs, this collection is a delightful manifestation of fun bubblegum dreams.
SAVE THE DATE
Personalised orders are live from Tuesday, March 5th, 9 AM AEST // Monday, March 4th 3 PM PST.